Web It Square

Menu
Get a Quote

Refund and Returns Policy

Refund & Returns Policy

Thank you for choosing Web It Square. We value transparency and client satisfaction. This Refund & Returns Policy explains the terms related to payments, refunds, and cancellations for our services.

1. Nature of Services

Web It Square provides digital services including:

  • WordPress Website Development
  • Website Design & Redesign
  • SEO Services
  • Social Media Marketing
  • Google Business Profile Optimization
  • Digital Marketing Services

Since these are digital and service-based offerings, there are no physical products, and therefore no physical returns are applicable.

2. Advance Payments

Most projects require an advance payment before work begins.

  • Advance payments are non-refundable once the project has started.
  • This is because time, resources, planning, and development efforts are immediately allocated to the project.

3. Refund Eligibility

Refunds may be considered only under the following conditions:

  • If the project has not yet started
  • If payment was made twice due to technical error
  • If both parties mutually agree to cancel before work initiation

Partial refunds may be considered depending on the amount of work completed at the time of cancellation.

4. No Refund After Work Completion

No refund will be provided if:

  • The project has been completed and delivered
  • Revisions as per agreed scope have been provided
  • The client changes their business decision after project completion

5. Monthly Services (SEO / Social Media Marketing)

For recurring services:

  • Clients may cancel future services with prior notice (at least 7 days before next billing cycle).
  • Payments already made for the current month are non-refundable once the service period has started.

6. Client Responsibilities

Refunds will not be granted due to:

  • Delay in providing content or materials
  • Lack of communication
  • Change of mind
  • Failure to provide approvals on time
  • Third-party hosting or server issues

7. Revision Policy

Web It Square offers revisions based on the package selected and agreed scope.

  • Revisions are limited to the original project scope.
  • Major changes or additional features may require additional charges.

8. Chargebacks & Payment Disputes

Initiating a chargeback without contacting us first may result in:

  • Immediate suspension of services
  • Legal action if necessary

We encourage clients to contact us first to resolve any billing issues professionally.

9. Contact Us

If you have questions regarding refunds or cancellations, please contact:

Deepak Ranim
Web It Square
Website: www.webitsquare.com
Email: help@webitsquare.com

Scroll to Top