Cancellation Policy
This Cancellation Policy outlines the terms under which services offered by Web It Square may be cancelled.
By purchasing our services, you agree to the terms mentioned below.
1. Nature of Services
Web It Square provides digital services including:
- WordPress Website Development
- Website Design & Redesign
- SEO Services
- Social Media Marketing
- Google Business Profile Optimization
- Digital Marketing Services
As these are service-based and customized digital solutions, cancellation terms differ from physical product purchases.
2. Cancellation Before Project Start
Clients may request cancellation:
- Before the project work has started
- Before any design, development, or strategy work has been initiated
In such cases:
- A refund may be processed after deducting any applicable transaction or administrative charges.
3. Cancellation After Project Has Started
Once the project has started:
- Advance payments are non-refundable.
- Cancellation requests will be reviewed based on the amount of work completed.
- Partial refund may be considered at the sole discretion of Web It Square.
Time, planning, research, and resource allocation begin immediately after project confirmation.
4. Cancellation of Monthly Services (SEO / Social Media Marketing)
For recurring services:
- Clients must provide at least 7 days’ written notice before the next billing cycle.
- Cancellation will apply to the next billing period.
- Ongoing month payments are non-refundable once service has commenced.
5. Client-Initiated Delays
If a client:
- Fails to provide required content
- Fails to respond for more than 15–30 days
- Delays approvals
The project may be placed on hold.
If no communication is received for an extended period (30+ days), the project may be treated as cancelled without refund.
6. Web It Square’s Right to Cancel
We reserve the right to cancel or suspend services if:
- Payment is not received on time
- Client violates Terms & Conditions
- Client engages in abusive, illegal, or unethical practices
In such cases, refunds will not be applicable for completed work.
7. How to Request Cancellation
To request cancellation, clients must send a written request to:
The email must include:
- Client name
- Project details
- Reason for cancellation
Verbal cancellation requests will not be accepted.
8. Processing of Approved Refunds
If a cancellation qualifies for a refund:
- Refunds will be processed within 7–10 business days
- Refund will be issued to the original payment method
Transaction fees charged by payment gateways may be deducted.
9. Policy Updates
Web It Square reserves the right to update this Cancellation Policy at any time.
Changes will be posted on this page with the updated effective date.
10. Contact Information
For any questions regarding cancellations, please contact:
Deepak Ranim
Web It Square
Website: www.webitsquare.com
Email: help@webitsquare.com