Cancellation Policy

This Cancellation Policy outlines the terms under which services offered by Web It Square may be cancelled.

By purchasing our services, you agree to the terms mentioned below.

1. Nature of Services

Web It Square provides digital services including:

WordPress Website Development
Website Design & Redesign
SEO Services
Social Media Marketing
Google Business Profile Optimization
Digital Marketing Services

As these are service-based and customized digital solutions, cancellation terms differ from physical product purchases.

2. Cancellation Before Project Start

Clients may request cancellation:

Before the project work has started
Before any design, development, or strategy work has been initiated

In such cases:

A refund may be processed after deducting any applicable transaction or administrative charges.

3. Cancellation After Project Has Started

Once the project has started:

Advance payments are non-refundable.
Cancellation requests will be reviewed based on the amount of work completed.
Partial refund may be considered at the sole discretion of Web It Square.

Time, planning, research, and resource allocation begin immediately after project confirmation.

4. Cancellation of Monthly Services (SEO / Social Media Marketing)

For recurring services:

Clients must provide at least 7 days’ written notice before the next billing cycle.
Cancellation will apply to the next billing period.
Ongoing month payments are non-refundable once service has commenced.

5. Client-Initiated Delays

If a client:

Fails to provide required content
Fails to respond for more than 15–30 days
Delays approvals

The project may be placed on hold.

If no communication is received for an extended period (30+ days), the project may be treated as cancelled without refund.

6. Web It Square’s Right to Cancel

We reserve the right to cancel or suspend services if:

Payment is not received on time
Client violates Terms & Conditions
Client engages in abusive, illegal, or unethical practices

In such cases, refunds will not be applicable for completed work.

7. How to Request Cancellation

To request cancellation, clients must send a written request to:

📧 help@webitsquare.com

The email must include:

Client name
Project details
Reason for cancellation

Verbal cancellation requests will not be accepted.

8. Processing of Approved Refunds

If a cancellation qualifies for a refund:

Refunds will be processed within 7–10 business days
Refund will be issued to the original payment method

Transaction fees charged by payment gateways may be deducted.

9. Policy Updates

Web It Square reserves the right to update this Cancellation Policy at any time.

Changes will be posted on this page with the updated effective date.

10. Contact Information

For any questions regarding cancellations, please contact:

Deepak Ranim
Web It Square
Website: www.webitsquare.com
Email: help@webitsquare.com

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